Privacy Policy

Last updated: March 10, 2026

Pixie is a standalone Apple Watch app for Plex music and audiobooks.

What Pixie Stores

Pixie stores your Plex authentication token securely in the Apple device Keychain.

Downloaded music and audiobook files are stored locally on your Apple Watch when you choose to download content for offline playback.

Playback preferences and local diagnostics logs may be stored on-device using Apple platform storage APIs.

What Pixie Collects

Pixie does not collect analytics or advertising identifiers.

Pixie does not sell your personal information.

Pixie does not send your listening activity to Wrightworks Software LLC or any third-party analytics provider.

How Pixie Connects

Pixie connects directly to Plex services for authentication and to your Plex Media Server for browsing, streaming, downloads, playback progress, and related library features.

Your use of Plex services is also subject to Plex’s own terms, privacy practices, and account requirements.

Diagnostics and Support

If you choose to share diagnostics or contact support, the information you send may include technical details such as app version, watchOS version, device model, server type, and logs relevant to the reported issue.

That information is used only to investigate, respond to, and resolve support requests.

Data Retention

Data stored locally in Pixie remains on your device until you remove downloaded content, sign out, delete the app, or clear related app data through normal platform behavior.

Support emails and bug reports are retained only as long as needed to respond and track product issues.

Contact

For privacy or support questions, contact: pixieplayer82@gmail.com